Over the past few months, there has been a lot of research performed on the effects of COVID-19 on the working environment. We’ve scoured the internet to provide a compendium of stats relating to remote working. 

Productivity

  1. Top concerns of managers of remote teams [link]
    • 82% reduced employee focus
    • 75% reduced team cohesiveness
    • 82% reduced employee productivity
    • 70% maintaining company culture
    • 67% employees overworking
    • 65% employees’ career implications
  2. 64% concerned over employee productivity, and 57% of senior leadership at preferring traditional ways of working. [link]
  3. 55% identified not being able to communicate in person as one of their top three challenges [link]
  4. 63% of the global workforce surveyed feel they are more productive working from home than when they were in the office [link]
  5. Over half of the parents we surveyed (54%) said it’s been difficult balancing household demands while working from home [link]
  6. Weekend work is spiking – Microsoft Teams chats on and Saturday and Sunday have increased over 200%. [link]
  7. Four in five HR managers think working from home has encouraged ePresenteeism [link]
  8. 86% say they feel the need to prove to bosses they are working hard and deserve to keep their jobs [link]
  9. Those working from home are racking up an extra 28 hours of monthly overtime since lockdown began. It equates to nearly four days’ work [link]
  10. 37 percent of companies that had more remote workers before COVID-19 report that they are actually seeing increased employee productivity now [link]
  11. A full week of virtual meetings leaves 38% of employees feeling exhausted while 30% felt stressed [link]
  12. 72% of technology executives saying that team workloads had increased more and everyone was working harder [link]
  13. Working from home as a result of the COVID-19 pandemic has had only had a 1% reduction on work productivity [link]

Technology

  1. Over half of employees (52%) said their employer needs to invest in better technology. [link]
  2. IT professionals surveyed revealed that employees at their companies are allowed to use personal devices to perform work functions [link]
  3. Nearly 40 percent of those surveyed have had to partially or fully fund their own tech upgrades [link]
  4. US respondents say they have personally spent an average of $348 (USD) to upgrade or improve technology while working at home due to COVID-19 – roughly $70 higher than the global average ($273), and the second-highest among 10 markets surveyed [link]
  5. Due to high levels of sustained concentration, fatigue begins to set in 30-40 minutes into a video meeting. Looking at days filled with video meetings, stress begins to set in at about two hours into the day [link]
  6. 63 % of employees were likely to record and re-watch their virtual meetings to help them become better presenters and strengthen their client relationships [link]
  7. 45% of employees reported attending more meetings during the pandemic than when working in the office, compared to 21% who attended fewer meetings [link]
  8. 22% of employees working from home purchased a VPN during the pandemic [link]
  9. During the transition to remote work this year, employees struggled with three principal challenges: VPN access (38%); Wi-Fi connectivity and reliability (37%); and video conferencing apps (35%) [link]
  10. 37% of IT leaders said that employees didn’t have the right tools to be able to work when the transition to remote work was first made [link]
  11. 43% of IT teams saw an increase in the number of support tickets from employees during the period of forced remote work [link]
  12. Some 43% of respondents experienced issues with multi-factor authentication while issues with an insecure, undersized virtual private network (VPN) was noted by 29% [link]
  13. 53% of respondents said they’re using a personal computer to work from home, and an identical percentage said none of the devices they use for work were administered by their employer [link]
  14. 61% of remote employees were using personal devices as their primary method to access company networks [link]
  15. 84% of remote users lose access to applications at least once a week, and 11% said it happens daily [link]

Employee Perspectives

  1. 98% of people surveyed said they would like the option to work remotely for the rest of their careers [link]
  2. 64% of respondents very open to being remotely onboarded if the right resources and support is provided [link]
  3. 73% of respondents strongly agree with accepting a job without meeting a team member in person [link]
  4. A total of 86% of parents now want to work flexibly, compared to 46% pre-coronavirus [link]
  5. 93% of employees would like to keep working remotely at least some of the time [link]
  6. Top struggles of remote workers [link]
    • 22% unplugging after work
    • 19% loneliness
    • 17% collaborating and/or communicating
    • 8% time zone differences
    • 10% distractions at home
    • 8% staying motivated
    • 7% taking vacation time
    • 3% reliable wi-fi
  7. 62% of Americans said they would take a pay cut to work from home [link]
  8. 78% of workers would take a pay cut of 5% or more to work remotely “at least some of the time” — with 20% willing to reduce their salaries by more than 10% [link]
  9. 80% of remote workers felt healthier, less tired, more human or more connected to their family since transitioning to remote work, and 85%, found advantages in remote work that make for a better work/life balance [link]
  10. 61% were worried that as remote work continues, they will be expected to be even more reachable outside normal business hours [link]
  11. only 15 per cent would want to work remotely every day and nearly three quarters felt that their company should still have an office [link]
  12. 40 per cent still view the office as a key place for regular desk work [link]
  13. Nearly 60% of people we surveyed feel less connected to their colleagues since working remotely more often [link]
  14. 85% of the respondents said they wanted more help from their employers as they adapt to WFH [link]
  15. Nearly half (49%) of respondents selected a “suitable working environment”, such as a separate room when asked what they needed to be more productive [link]
  16. Over 40% of people said their mental health has declined since the COVID-19 outbreak [link]
  17. 91% of employees felt supported by their managers during the shift [link]
  18. Half of respondents who are telecommuting said they are experiencing burnout and overwork. Another 52% polled said they do not have plans for a break to decompress or take a vacation. [link]

Security

  1. The study discovered that over half (51%) of organizations lack any visibility into file sharing apps, 30% have no visibility or control over mobile enterprise messaging tools and only 9% have cloud-based anti-malware solutions in place. [link]
  2. 59% of employees felt more cyber secure working in-office compared to at home [link]
  3. Over 1 in 10 employees had their video calls hacked while working remotely [link]
  4. 45% expect a company data breach to occur during the COVID-19 crisis, due to staff using personal devices which are not properly protected [link]
  5. 71% believe that the shift to 100% remote working during the COVID-19 crisis has increased the likelihood of a cyber breach [link]
  6. 46 per cent have already noted an increase in phishing attacks since implementing a policy of widespread remote working  [link]
  7. 79% of business decision makers have increased their cyber security procedures to manage high volumes of remote access over the next three months  [link]
  8. 73%  of businesses have given staff extra training on how to remain cyber-safe when working remotely, with specific training around verifying passwords and log-in credentials [link]
  9. 46% of global businesses have encountered at least one cybersecurity scare since shifting to a remote working model during the COVID-19 lockdown [link]
  10. only 17% of UK business decision-makers had identified security as the most important factor when deciding which messaging and collaboration platform to use for remote working [link]
  11. The FBI’s Internet Crime Complaint Center now receives 3,000 to 4,000 calls each day, compared to the 1,000 per day before the COVID-19 pandemic [link]
  12. 80% are confident in their organization’s ability to handle cyberthreats that arise due to remote work, 45% also said that they haven’t received any additional security training since going remote [link]
  13. 63% of IT leaders surveyed saying users were doing a better job adhering to security policies when working remotely [link]
  14. 33% have downloaded a personal application without approval from management or IT [link]

Strategy

  1. The coronavirus pandemic reshaped tech priorities for 95% of companies [link]
  2. Companies expect approximately 40% of employees to utilize a remote working model in the future [link]
  3. 75% of executives agreed that they regard digital transformation as becoming more urgent in light of the COVID-19 crisis, and 65% said that they anticipate increasing their investments in digital transformation [link]
  4. 74% of CFOs say they expect to move previously on-site employees remote post-COVID-19, according to a Gartner survey [link]
  5. 67% of IT decision makers expected “expanded or universal WFH policies” to remain in place long term or permanently [link]
  6. employers could save an average of $11,000 per half-time telecommuter per year [link]
  7. 82% of managers surveyed expect to have more flexible work from home policies post-pandemic. More broadly, 71% of the employees and managers reported a desire to continue working from home at least part-time [link]
  8. 89% are afraid of COVID-19 in the workplace and their fears have compromised their job performance [link]
  9. 78% of IT leaders believe digital employee experience is essential or a high priority today, compared to only half (49%) 12 months ago [link]
  10. 35% of IT leaders surveyed felt restricted in the support they could offer remote employees  [link]
  11. New research also reveals that nearly half (47%) have frozen their IT budgets and four in ten (41%) admit their remote working systems may be in breach of data privacy regulations [link]
  12. 46% of IT leaders said they were increasing spending on managing remote network operations. Also, 43% said they would increase investments in the use of cloud-based management platforms [link]
  13. 65% of surveyed employees highlighted more effective deployment of employees to critical tasks, and just as many see a greater focus on innovation and new solutions for customers [link]
  14. More than 80% of companies are accelerating automation in response to Covid-19 [link]