The challenge

Being a global company, it is critical for Cushman & Wakefield’s employees to travel overseas for face-to-face meetings with clients, colleagues, contractors and suppliers. The majority of the company’s international travel takes place in Europe, but occasionally its staff venture much further for business, to places like the United States, Africa and Australia.

The company’s staff were originally given BlackBerry devices, which were working well for basic email connectivity, but giving staff access to more web services would improve operational efficiencies. Recognizing this opportunity, the company’s UK, German and French operations underwent a major change, switching from BlackBerry to iPhones and at the same time they each did a full laptop refresh. The project was a significant one, and took more than three months to complete.

With the migration successfully finished, the 2,000 corporate-owned devices now in the hands of Cushman & Wakefield employees are mostly iPhones, and a small number of people also have iPads.

The solution

“A member of our senior management had seen Wandera published in a Gartner report as a recommended mobile security solution. After completing our own analysis, we came to the conclusion that Wandera was more feature-rich and provided better reporting than any other competing solution we looked at.”

– Robert Fallon, Cushman & Wakefield

“Wandera works very well with AirWatch. When we deployed the AirWatch profile it was just a case of launching the Wandera app, no configuration required. The integration delivers a seamless experience to our end users.”

The results

Cushman & Wakefield has seen great success using Wandera.

“In the first few months of using Wandera, we were able to address access requests from staff by opening specific services for specific groups of people, provided they had a reasonable use-case for it. Now we rarely get access requests because we have adjusted the policies in a way that keeps everyone happy. The flexibility to tightly control access is good.”

The company has also been able to reap the compliance benefits of Wandera by blocking full categories that pose legal risks, such as gambling and adult services.

As the company’s mobile device estate grows and its employees’ needs change, Fallon and his team are now in a good position to continue expanding upon its comprehensive and flexible device management program.

“We find Wandera to be very helpful and always professional. From the account managers to the technical support staff, everyone is keen to hear feedback and ways they can improve the service. A lot of service providers become unresponsive once you sign on the dotted line, but with Wandera it’s more of an open dialogue and a beneficial relationship. Going forward we’d like all the devices to run Wandera, we are very happy with the solution.”

Company profile

Cushman & Wakefield is an American commercial real estate services company. The company has its global headquarters in Chicago, with regional headquarters in New York, London and Sydney. It’s one of the largest commercial real estate services firms on the planet, operating in 60 countries with more than 43,000 employees.