The challenge

Totaljobs Group manages approximately 260 corporate-owned mobile devices which are used primarily for connecting to email and accessing services such as Salesforce.com and Office 365 while employees are on the move and visiting clients. The device fleet is largely made up of iPhones.

Totaljobs Group has employees who travel internationally within Europe, the UAE and, occasionally, the US. These roaming employees include teams from CatererGlobal and The Network – a collaboration of job boards across 140 countries. Frequent business travel is essential to the success of The Network.

”Our move from Blackberry to iPhones resulted in a significant increase in data usage and the associated costs. This was the main driver for seeking a bill shock solution.”

– Holger Sell – Head of Corporate IT at StepStone UK

Totaljobs Group was using Blackberry before making the switch to iPhones approximately four years ago when the IT team recognized a need for a device that would enable access to more online services.

TotalJobs

Company profile

Totaljobs Group is the UK’s largest and fastest-growing online recruitment company, comprising seven job boards, which between them carry over 250,000 jobs, and attract nine million jobseekers every month. Totaljobs Group has approximately 400 employees and is headquartered in London with offices in Birmingham, Cardiff, Leeds, London, Nottingham and Glasgow.

Visit their website

“I was impressed with the service, it did exactly what we wanted. Getting approval to add another expense to our mobility budget wasn’t easy when we’d just increased spend by moving from Blackberry to iPhone. But we knew ultimately that Wandera would save us money,”

– Holger Sell – Head of Corporate IT at StepStone UK

The solution

The IT team conducted online research to find a solution that would help the company to manage spiralling roaming costs. At that time, Wandera had just entered the market with a unique offering in data cost management, using a cloud based gateway for mobile. Holger came across Wandera on a forum and made contact with the team to request a free trial before signing up to the service.

Not too long before the deployment of Wandera, Totaljobs Group had selected AirWatch as an Enterprise Mobility Management (EMM) solution, working primarily as a tool for tracking and controlling the devices.

“When someone loses their mobile phone, we needed AirWatch to be able to geo-locate it, block access to any sensitive apps, send messages to the phone to try and recover it or wipe the phone completely.”

“For us, keeping staff, connected and productive is more important than making small savings on data roaming, which is why the customisable whitelist is useful. When it comes to personal apps and websites, we try to keep a nice, healthy balance without being too strict.”

– Holger Sell – Head of Corporate IT at StepStone UK

Together the two solutions work side-by-side. The devices are managed by AirWatch, while Wandera manages the device data during its entire journey from multiple touch points, in the cloud and on the endpoint.

Totaljobs Group set up various policies through Wandera for different groups of users depending on how much they travel and the permissions they need to do their jobs.

The company customized a standard policy which blocks cellular access to certain preset categories in the Wandera dashboard. The policy also blacklists inappropriate categories including adult and gambling for all employees. The company uses Wandera to whitelist Salesforce and Office 365 apps so staff have access to work-critical services at all times even if they have reached their data cap.

“For us, keeping staff, connected and productive is more important than making small savings on data roaming, which is why the customizable whitelist is useful. When it comes to personal apps and websites, we try to keep a nice, healthy balance without being too strict,” said Holger Sell, Head of Corporate IT at Stepstone UK.

With Wandera, Totaljobs is able to optimize its O2 data pool plan. The company applied a 1GB cap per device with alerts being sent to users when they are approaching their limit. Within the Wandera app, users can see which sites and apps are consuming most of their data, allowing them to take responsibility for managing their individual usage.

“The Wandera team has been great, they are always clued-up on what threats are out there and the new trends in enterprise mobility. It’s been a pleasure working with everyone.”

– Holger Sell – Head of Corporate IT at StepStone UK

The results

Totaljobs Group now enjoys control and visibility over its employees’ use of mobile. Bill shock is history and the business now saves an estimated 20% on mobile bills even with the investment in Wandera accounted for.

“We recently added Facebook to our blocked list because we were able to pinpoint a massive increase in data usage coming from the Facebook app. For us, Facebook is not a business tool so staff didn’t need it to be productive at work. We’ve saved about 30GB a month so far just from restricting Facebook access.”

When people are travelling, Holger and the IT team can see this within the Wandera dashboard. When an employee’s phone picks up connection in an overseas country the policy switches from domestic to roaming automatically.

“The results of our roaming restrictions are reflected in the bills that come in each month. We can see immediately that a significant reduction in data consumption and spend is there, so I’m confident Wandera pays for itself.”

“The results of our roaming restrictions are reflected in the bills that come in each month. We can see immediately that a significant reduction in data consumption and spend is there, so I’m confident Wandera pays for itself.”

– Holger Sell – Head of Corporate IT at StepStone UK

The solution is also saving Holger and the team time as they don’t need to contact their mobile carrier Vodafone to add any data policies or data tariffs for people who are planning to travel overseas for business. Instead, this can be controlled via the Wandera dashboard.

Totaljobs uses proxy services for content filtering on desktop and now Wandera is able to provide the same function to the same high standard for mobile.

The Wandera service matches like-for-like our Websense product, which is really good because we have the same core set of policies that we can apply across all endpoints. For example we block all cloud storage services except OneDrive.” said Holger Sell, Head of Corporate IT at Stepstone UK.

Many businesses are beginning to recognise the value of having a robust IT security strategy in place that extends to mobile. With Wandera constantly monitoring the device fleet, Totaljobs now has full visibility of the threats being detected and blocked by the service in real-time.

“In the Wandera dashboard, we can keep an eye on mobile security threats like data leaks, phishing attempts and risky hotspot connections. Wandera gives us peace of the mind, we know it’s blocking threats and monitoring our risk exposure with very little management required from us.”

20%

Data cost reduction

0

instances of bill shock since deploying Wandera

230

blocks to restricted content per day

To learn more about how Wandera can help your business please click here to get in touch with a mobility expert.

Gartner Market Guide for Mobile Threat Defense Solutions 2018

“Beyond a unified endpoint management (UEM) security add-on, MTD is also used to address use cases such as mobile phishing, bring your own device, app vetting and compliance.”

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